Refund Policy/Cancellation
January 2024
Thank you for choosing USA Brands Makers Inc. for your logo design needs. Please read our Refund Policy and Cancellation terms carefully before proceeding with our services.
1. Refund Eligibility:
- Refunds are eligible only if the initial logo design is not approved by the client.
- No refunds will be issued after the client requests revisions or changes to the initial approved design.
2. Cancellation Period:
- Clients may cancel their logo design project within 7 days from the date of purchase for a full refund.
- No cancellations will be accepted after the design process has commenced.
3. Refund Process:
- To request a refund, clients must submit a written request via Ben@UsaBrandsMakers.com
- Refunds will be processed using the original payment method within 7 days of receiving the refund request.
4. No-Refund Situations:
- Once the client has approved the initial design and requested revisions, the project becomes ineligible for a refund.
- Refunds will not be issued for cancellations made after the design process has commenced.
5. Cancellation Process:
- Clients wishing to cancel their logo design project must notify us in writing via Ben@UsaBrandsMakers.com.
- Cancellations made within the specified time period will receive a full refund.
- No cancellations will be accepted once the design process has started.
6. Communication of Design Approval:
- Client approval of the initial design must be communicated clearly in writing. Any subsequent revision requests will nullify the refund eligibility.
7. Project Commencement:
- The design process is considered to commence once our team initiates work on the project.
8. Exceptions:
- In exceptional cases, where unforeseen circumstances arise, USA Brands Makers Inc. reserves the right to review and consider refund or cancellation requests on a case-by-case basis.
9. Contact Us:
- For any inquiries or to initiate a refund or cancellation, please Email us at Ben@UsaBrandsMakers.com or Call us at our customer service phone #: 929 447-2241.
By proceeding with our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in our Refund Policy and Cancellation terms.